Introduction: Welcome and Orientation Download PDF >>Plenary 1: Making and Keeping Promises Download PDF >>Rapid Fire Session: Successful Implementation: Getting from Aims to ResultsDownload PDF >>
Plenary 3: Flipping Health CareDownload PDF >>A1/B1: Surviving SepsisDownload PDF >>Start Survey >>A2/B2: Early Warning Systems: Scorecards that Save LivesDownload PDF >>Start Survey >>A3: Engaging Clinicians in a Culture of ImprovementDownload PDF >>Start Survey >>A4/B4: Building Sustainable Improvement: Will it Work?Download PDF >>Start Survey >>A5/B5: Highly Reliable Care: Managing by PredictionDownload PDF >>Start Survey >>A6/B6: Achieving Rapid Improvement: Linking Frontline Teams with System Level ImplementationDownload PDF >>Start Survey >>A7: Designing for Flow within Your Hospital or DepartmentDownload PDF >>Start Survey >>A8/B8: The Role of Leaders in Building a Culture of Continuous ImprovementDownload PDF >>Start Survey >>A9/B9: Integrating Patient Safety into Your System’s DNADownload PDF >>Start Survey >>A10/B10: Leadership Skills for NursesDownload PDF >>Start Survey >>A11/B11: Using Diagnostic Tools for Patient SafetyDownload PDF >>Start Survey >>A12/B12: A Deep Dive on “Switch”: How to Change When Change is HardStart Survey >>B3: Engaging Clinicians in Clinical Process Improvement; Learning from CCITPDownload PDF >>Start Survey >>B7: Best Care Always for Your Patient: Focus on VTE and Pressure UlcersStart Survey >>Plenary 4: Delivering Quality Across the Whole SystemDownload PDF >>
Plenary 5: Patient Experience; What everyone in the organisation needs to know.Download PDF >>C1: Addressing the Triple Threat in the ICUDownload PDF >>Start Survey >>C2: Respectful Management of Serious Clinical Adverse EventsDownload PDF >>Start Survey >>C3: Strategies to Engage Patients and Family Members in ImprovementDownload PDF >>Start Survey >>C4: Seeking Zero Defects: Applying Waste Reduction and Process Design to Health CareDownload PDF >>Start Survey >>C5: Thinking Differently to Transform Health CareDownload PDF >>Start Survey >>C7: The Human Factor: The Critical Importance of Effective Teamwork and Communication in Providing Safe CareDownload PDF >>Start Survey >>C6: Improving Safety and Reliability for Surgical ProceduresStart Survey >>C8: Measuring ImprovementDownload PDF >>Start Survey >>C9: Building Essential Quality Improvement SkillsDownload PDF >>Start Survey >>C10: What Does an Ideal Ward Look Like?Download PDF >>Start Survey >>C11: New Leadership Skills for Better Health and Health CareDownload PDF >>Start Survey >>C12: Infusing Hospital Management with Evidence Based Actions that Strengthen Clinical Quality and Patient SafetyDownload PDF >>Start Survey >>Local panel: A Multi-disciplinary approach for Best Care Always Download PDF >>Plenary 6: Going Full Scale: Innovation for Driving ImprovementDownload PDF >>