The 2018 program will see the alignment of sessions accordng to the following topics:

1. Patient experience (patient centered care)
Putting people, patients and care partners at the heart of every decision and empowering them to be genuine partners in the care provided.

2. Joy at work
Providing proven methods and resources to enable the workforce to succeed and flourish.

3. Improvement science
Promoting the use of improvement science to drive meaningful and far-reaching changes that will improve health and healthcare.

4. Patient safety
Establishing an environment designed to help reduce harm and preventable mortality and thereby making the healthcare  continuum safer.

5. Leadership
Engaging leaders at all levels in driving results within health and healthcare

We are delighted to announce the return of two Forum favorites who are internationally renowned experts in quality improvement and will once again participate as plenary speakers in 2018:.

Don Berwick, MD, will share his unique perspective, as former Administrator for the Centers for Medicare and Medicaid Services (CMS) under President Obama, on the importance the political environment, and how health reform is continuing to create opportunities for system-wide improvement. Don will also share the lessons he has learned from a career spent pioneering the science of improvement and engaging health leaders around the world.

Maureen Bisognano, as a hospital CEO, an innovator in improvement, and as leader of IHI, has changed the conversation about what it means to improve health and care. It is the patient, Maureen has argued throughout her career, who lies at the center of design and improvement. Bringing patients, their families, and the dedicated health professionals who serve them, together in effective and efficient care teams is, as Maureen has seen and showed again and again, the path to better health, better care, and joy.

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