- To highlight approaches on how to lead person-centered practices, lead in person-centered behavior expectations by focusing on person-centered practices, values, strategy, and a shared sense of purpose
- To showcase practices of excellence and unique practices in Person-Centered Care (PCC) that really shine in supporting PCC objectives
- To demonstrate ways to measure compassion and caring, use the data to make improvements, recognizing the importance of both qualitative and quantitative data.
- To identify how to change a culture, and manage the culture change, in a meaningful and sustainable way.
- To operationalize the implementation of practices at the point of care to increase access, inclusion and engagement.
