1. Measuring and Improving What Matters
Definition
This track will focus on discussing Ways to measure compassion and caring, use the data to make improvements; recognizing the importance of both qualitative and quantitative data.
2. Service Excellence
Definition
This track will focus on best practices of excellence. Looking for those unique practices in PCC that really shine in supporting PCC objectives.
3. Driving a Transformation
Definition
This track will focus on how to change a culture and manage the culture change in a meaningful and sustainable way.
4. Partnerships with Patients, Families, Staff, and the Community
Definition
This track will focus on how to operationalize the implementation of practices at the point of care to increase access, inclusion and engagement.
5. Leading in Person-Centered Care
Definition
This track will focus on How to lead person-centered practices, lead in person-centered behavior expectations and/or lead your team in a person-centered way by focusing on person-centered practices, values, strategy and a shared sense of purpose.
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Tracks
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Definition
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|
1. Measuring and Improving What Matters
|
This track will focus on discussing Ways to measure compassion and caring, use the data to make improvements; recognizing the importance of both qualitative and quantitative data.
|
|
2. Service Excellence
|
This track will focus on best practices of excellence. Looking for those unique practices in PCC that really shine in supporting PCC objectives.
|
|
3. Driving a Transformation
|
This track will focus on how to change a culture and manage the culture change in a meaningful and sustainable way.
|
|
4. Partnerships with Patients, Families, Staff, and the Community
|
This track will focus on how to operationalize the implementation of practices at the point of care to increase access, inclusion and engagement.
|
|
5. Leading in Person-Centered Care
|
This track will focus on How to lead person-centered practices, lead in person-centered behavior expectations and/or lead your team in a person-centered way by focusing on person-centered practices, values, strategy and a shared sense of purpose.
|
