While we consider this program final the Organizing Committee reserves the right to change a session, title or speaker at a later stage if necessary.
   
      
         | Time | Session | Session Title | Speakers | Moderator | Room | 
      
         | From 13:00 | Registration and refreshments | 
      
         | 14:00 -14:30 | Introduction | Welcome and Orientation | Michael Richmond; Kedar Mate; Jesse McCall | Gary Needle | Theatre | 
      
         | 14:30 -15:30 | Plenary 1 | Making and Keeping Promises | Carol Haraden | Gary Needle | Theatre | 
      
         | 15:30 -16:00 | Break | Hall 1 | 
      
         | 16:00 -17:00 | Rapid Fire Session | Successful Implementation: Getting from Aims to Results | Derek Feeley; Annette Bartley;
 Uma Kotagal;
 Kevin Rooney
 | Abdullatif Al Khal | Theatre | 
      
         | 17:00 -18:00 | Plenary 2 | Switch: How to Change Things When Change is Hard | Dan Heath | Michael Richmond | Theatre |