In a culture of safety, people are not merely encouraged to work
toward change; they take action when it is needed. Inaction in the face
of safety problems is taboo, and eventually the pressure comes from all
directions - from peers as well as leaders. An organization can improve
upon safety only when leaders are visibly committed to change and when
they enable staff to openly share safety information. When an
organization does not have such a culture, staff members are often
unwilling to report adverse events and unsafe conditions because they
fear reprisal or believe reporting won’t result in any change. In this
session, participants will study and discuss the components of a
framework for implementing and sustaining safety culture in an
organization.
After this session, participants will be able to:
- List three changes that could be made in their organization in support of a safety culture
- Define a process for goal setting and feedback that will lead to individual and organizational learning
Speakers:Carol Haraden, PhD
Vice President, IHI
Carol Peden, MD, MB ChB
Associate Medical Director for Quality Improvement
and Consultant in Anesthesia and Intensive Care
Royal United Hospital, Bath