Developing a measurement strategy to assess quality is difficult yet
necessary for organizations interested in improvement. A well-crafted
measurement system will help direct decisions about where improvement is
needed and when improvement has occurred. This session will provide a
framework and practical recommendations for drafting such a system.
Exercises will demonstrate the application of measurement principles to
healthcare topics.
After this session, participants will be able to:
- Identify and build useful measures
- Link measurement efforts and improvement strategies
- Appreciate how statistical process control methods,
including control charts, can be useful for understanding performance
throughout their system
Speaker:Brandon Bennett
Faculty, IHI
