In order to achieve and sustain significant improvement in patient
safety (e.g. zero events of harm), health care can use proven strategies
of reliability and safety from other industries. This session will
highlight experiences and lessons learned from implementing reliability
principles. Other topics include learning from the science of safety,
implementing a defined leadership method, and approaches for a more
robust culture of safety.
After this session, participants will be able to:
- Describe evidence based leadership methods for building and sustaining a high reliability culture
- Design an approach to implement learned principles in their organization
Speaker:Carol Haraden, PhD
Vice President, IHI
