Dr. Khawla Al Athamneh

Head of Training and Education, Health Systems Improvement (HSI), Hamad Healthcare Quality Institute, Hamad Medical Corporation

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Khawla is a holder of a doctorate degree in business administration with specialism in quality management, a master’s degree in education and a bachelor degree in nursing. More than 30 years of experience in different aspects of healthcare services (clinical, academic and administration), for the past 18 years she become increasingly focused on healthcare systems improvement and patient safety. Khawla initiated/activated different systems improvement and patient safety programs: infection control, risk management, patient satisfaction, hospital quality and patient safety programs; and led organizational level strategic plans. She participated in designing the quality structure in Hamad Medical Corporation. Effectively contributed to the initial accreditation and continuously supported the corporate readiness for the JCI accreditation at HMC. Khawla is a Dartmouth Institute Microsystem Academy (TDIMA) Certified Level One Coach. She conducted a study investigating the infrastructural elements for effective QI programs in healthcare organizations in state of Qatar. Currently Khawla is the Head of Education and Training in Hamad Healthcare Quality Institute (HHQI). She is a core faculty (Evaluation/Research Lead) and mentor coach in the “Clinical Care Improvement Training Program (CCITP)”, a core member in “Managing Deteriorating Patient Program”. She is the clinical lead for the “master’s in health systems improvement” program, in collaboration with Qatar University.