Emergency and Urgent Care Services
Hamad Medical Corporation (HMC) provides specialist emergency care for adults and children across Qatar through a network of Emergency Departments, Pediatric Emergency Centers and the national Ambulance Service. These services operate 24 hours a day, seven days a week, delivering expert care for patients with serious and life-threatening illnesses and injuries.
Emergency services are designed for patients with conditions that require immediate specialist assessment and treatment. Examples include:
- Chest pain
- Difficulty breathing
- Signs of a stroke, including face drooping, arm weakness or speech difficulty
- Loss of consciousness
- Seizure
- Severe bleeding that will not stop
- Major burn
- Suspected broken bone or serious fracture
- Severe abdominal pain
- Severe allergic reaction, including swelling or difficulty breathing
In a life-threatening emergency, call 999 immediately or attend the nearest HMC Emergency Department.
For urgent but non-life-threatening illnesses and injuries, a range of urgent care services is available across Qatar, helping patients receive the right care, in the right place, at the right time.
Emergency Medical Care Services in Qatar
HMC Ambulance Service
HMC’s Ambulance Service provides emergency medical care across Qatar 24 hours a day, seven days a week. Ambulance crews respond to patients experiencing life-threatening medical emergencies and begin assessment and treatment at the scene before transporting patients to the most appropriate hospital when required.
The Ambulance Service should only be used for serious or life-threatening emergencies. People with urgent but non-life-threatening conditions should make their own way to an appropriate healthcare facility whenever it is safe to do so.
Reducing the number of 999 calls for non-life-threatening conditions helps ensure HMC’s Ambulance Service remains available to respond quickly and effectively to the most critical patients.
How to call an Ambulance
In a life-threatening emergency, call 999.
When speaking to the operator:
- Speak clearly.
- Tell the operator your name and telephone number.
- Explain the nature of the emergency.
- Provide the exact location.
- Answer all questions.
- Follow the operator’s instructions carefully.
When a member of the public calls 999, trained dispatchers ask a series of questions to assess the patient's condition and determine the most appropriate response. If the situation is not considered a medical emergency, callers may be advised to seek care at an urgent care facility.
HMC Adult Emergency Departments
HMC’s Emergency Departments provide 24/7 specialist emergency care for adults experiencing serious and life-threatening illnesses and injuries.
Locations
- Hamad General Hospital Trauma and Emergency Center
- Al Wakra Hospital
- Al Khor Hospital
- Hazm Mebaireek General Hospital
- Aisha Bint Hamad Al Attiyah Hospital
- The Cuban Hospital
- Women’s Wellness and Research Center - for obstetric and gynecological emergencies only
HMC Pediatric Emergency Centers
HMC’s Pediatric Emergency Centers provide specialist emergency care for children under 14 years of age.
Locations
- Al Sadd
- Airport
- Al Rayyan
- Al Wakra
- Al Khor
- Aisha Bint Hamad Al Attiyah Hospital
Parents and caregivers can also access the 24-hour Pediatric Emergency Center Hotline on 4439 6066 for advice and guidance.
Sidra Medicine Children's Emergency Department
Sidra Medicine provides 24-hour emergency and trauma care for children and young people up to 18 years of age. The Children's Emergency Department treats both emergency and urgent conditions.
Emergency care is provided free of charge. Children requiring treatment for urgent but non-life-threatening conditions can also be seen at Sidra Medicine; however, charges apply for urgent care services. Parents may alternatively choose to attend one of PHCC's 24/7 Pediatric Urgent Care Units for eligible non-emergency conditions.
Urgent Medical Care Services in Qatar
PHCC Urgent Care Units
Primary Health Care Corporation (PHCC) operates 16 Urgent Care Units, all open 24 hours a day, seven days a week. These units provide expert treatment for urgent but non-life-threatening conditions, including high fevers, minor burns, sprains, ear infections, headaches, dehydration and other illnesses or injuries requiring prompt medical attention.
No appointment is needed, and patients can visit any of the 16 Urgent Care Units, regardless of which PHCC health center they are registered with.
Urgent Care Health Centers
- Al Ruwais (Adult and pediatric)
- Umm Slal (Adult and pediatric)
- Muaither (Adult and pediatric)
- Al Mashaf (Adult and pediatric)
- Al Sadd (Adult and pediatric)
- Leabaib (Adult and pediatric)
- Al Wajbah (Adult and pediatric)
- Al Thumama (Adult and pediatric)
- Al Khor (Adult and pediatric)
- Al Waab (Adult and pediatric)
- Gharrafat Al Rayyan (Adult)
- Al Sheehaniya (Adult)
- Abu Baker Al Siddiq (Adult)
- Rawdat Al Khail (Adult)
- Al Kaaban (Adult)
- Al Karaana (Adult)
Qatar Red Crescent Urgent Care Centers
Qatar Red Crescent (QRC) provides 24/7 urgent care services at two of its health centers for non-married male expatriate workers:
- Mesaimeer (near the religious complex)
- Al Hemaila (industrial area)
PHCC Urgent Consultation Service
PHCC offers an Urgent Consultation Service by telephone, available seven days a week, 24/7.
How to contact the urgent consultation service
Call 16000 (National Healthcare Helpline)
- Select option 2 (PHCC)
- Select option 2 (UCC)
Between 7am and 11pm, patients can speak to a clinician for guidance and advice on a condition or symptoms, as well as where to access care.
From 11pm to 7am, a nurse-led triage service operates daily to ensure continuous support.
HMC Urgent Consultation Service
HMC’s Urgent Consultation Service provides telephone access to physicians for people with urgent but non-life-threatening medical conditions.
Following a clinical assessment, patients may receive medical advice, be directed to the most appropriate healthcare service or, when required, have an ambulance dispatched.
How to contact the
Urgent Consultation Service
Call 16000 (National Healthcare Helpline)
- Select option 3 (HMC)
- Select option 1 (UCC)
Working hours are from 8am to 3pm Sunday to Thursday
Elderly Urgent Care Unit
Located at Rumailah Hospital, the Elderly Urgent Care Unit provides dedicated urgent care for patients aged 60 years and above.
The service offers rapid specialist assessment and treatment in an age-friendly environment designed to meet the healthcare needs of older adults with urgent but non-life-threatening conditions.
Call 3325 3128 or 5519 3240 to make an immediate appointment. The Unit is available 24 hours a day, 7 days a week.
