31/01/2023 – 02/02/2023
“The Right Care in the Right Place at the Right Time”
The Hospital-wide Flow Collaborative is an initiative that brings together healthcare professionals from different departments and disciplines to improve patient flow and reduce wait times across the hospital. The collaborative aims to identify and address bottlenecks and inefficiencies in the patient journey, from admission to discharge, and to implement evidence-based strategies to optimize patient flow. The HMC System Wide Patient Flow Collaborative Learning Session 2 took place on January 31, February 1 & 2 at La Cigale Hotel, Doha. Day 1 of the collaborative started with a virtual session in which all sponsors and leaders are invited. The Institute for Healthcare Improvement (IHI) senior faculty team shared the “Big Dot” aims to achieve transformation in Flow across the health care system.
It was an honor and a privilege to have our executive leaders, Dr. Abdulla Al Ansari, Mr. Nasser Al Naimi and Prof. Abdul Badi Abou Samra and offer their encouraging and motivational leadership messages. Their combined leadership messages set the scene for an inspiring shared learning on Medical/Surgical, Unnecessary Bed Days (UBDS) and Emergency Department teams from Hamad General, Al Wakra Hospital, Al Khor Hospital, Hazm Mebaireek General Hospital, and The Cuban Hospital.
On Day 2, teams shared their storyboards to showcase their flow successes and achievements, whilst also highlights areas for further opportunities for improvement and their individualized “wish list” which enables ambitious improvement ideas to be surfaced. The team went on separate breakout rooms to allow specialized focus on current best evidence-based practice and proactive planning of the next action period.
Third day session continued with a thoughtful and interactive exercise by Ms. Kathy Luther and Maryanne Gillies on Using the Waste Wheel and the Waste Tool. The teams went on breakout sessions with the focus in Med/Surg: Building the Care Continuum and Interdisciplinary Communications, screening tools and motivational interviewing and for ED Workstream: Engineering Patient Flow, ED sub measures, ED Mental Health Innovations & ED Strategies for Improvement.
By bringing together healthcare professionals from different areas of the hospitals, the collaborative promotes a culture of collaboration and continuous improvement and helps to ensure that the patient is at the center of all decision-making.
