PCC Key Performance Indicators

​PCC KPIs for HH (Public)


Ms. Fida Ahmad
Head Of Quality Improvement / PCC Specialist


KPI data available to public 

Clinical Quality KPIs:

  • Percentage of Patients Diagnosed with Heart Failure who Readmitted Within 30 days of Discharge From Heart Hospital
  • Compliance with Antibiotic Prophylaxis for Coronary Artery Bypass Surgery (CABG)

Efficiency KPIs

  • Percentage of Patients Diagnosed with Heart Failure Seen in Heart Failure Clinic Within Two  Weeks of  Discharge From Heart Hospital.
  • Percentage of Delayed Noninvasive Reports (Transthoracic ECHO,  Transesophageal ECH and Stress ECH) 
  • Door to Balloon Time

Service Excellence KPIs

  • Average Noise Level  in Coronary Intensive Care Unit (CICU)
  • Overall Patient Satisfaction in Inpatient
  • Overall Patient Satisfaction in Outpatient