If you require a follow up appointment, this can be arranged immediately. You will also be provided with any medications you need before you leave the hospital. Prescriptions can be collected from the hospital pharmacy immediately on departure.
To collect an item from the pharmacy please hand over the prescription to the pharmacy team, make your payment at the cashier desk, if applicable, and then collect your medicine with your health card and receipt. The pharmacy team will also provide medication counselling if required. Payment in the pharmacy can be made with cash, credit, debit or e-CASH card.
Billing and payment procedures for outpatient appointments
Credit or debit card and eCash Cards are accepted for outpatient appointment payments.
Comments, suggestions or complaints
Comments, suggestions, or complaints are welcome as they help us to continually strive to provide the best possible healthcare experience for our patients. Please call 16060 or email nesmaak@hamad.qa with your feedback.
Alternatively you can speak with a member of the Nesma’ak Customer Service team who are available in the hospital.
For enquiries relating to your medical/clinical condition after discharge, please contact your healthcare provider