Attendance
Patients are required to arrive 30 minutes prior to their scheduled appointment time. Upon arrival, you will be greeted at the main reception of the OPD and directed to the assigned station reception. Patients who are more than 20 minutes late for their appointment will be rescheduled for another day. This protects all appointment times for other patients and ensures that your appointment time is protected and not delayed. You will be seen by the treating team within 15 minutes of your appointment time.
What if I cannot attend my appointment?
You must call the Nesma’ak Customer Service Center on 16060 as early as possible so we can help you reschedule.
How do I reschedule my appointment?
You must call the Nesma’ak Customer Service Center on 16060 as early as possible so we can help you reschedule.
You may also reschedule when we call you to remind you about your appointment time.
What should I bring?
It is vital that you bring certain documents with you to your appointment. Your appointment is likely to be rescheduled if you do not bring the following;
New Patients:
- Health card
- Copy of passport or Qatar ID for husband and wife
- Copy of marriage certificate
- Referral from Primary Health Care Center/private clinic/private hospital
In general when you come to visit your doctor it is a good idea to prepare a list of questions you may have in advance, this way you are prepared and will not forget any of your concerns
Non-Qatari patients will be required to pay fees for their appointment. The first appointment will cost QR 50 and a follow up appointment will cost QR 30.
Follow-up Patients:
- Appointment card
- Health card
- Non-Qatari patients will be required to pay fees for their appointment
- Updated contact information if applicable
Questions you may have
At your first visit it is important to bring a list of medications that you are taking (including over the counter medicines and any herbal treatments), as well as medications prescribed by non-HMC physicians.
When you arrive
Before your appointment you may be asked the following questions:
- Do you have a physician’s referral?
- Your name
- Your Health Card Number
- Your contact details
- The Primary Health Care Reference number
- The reason for referral e.g. Obstetrics or Gynecology
- First visit or follow-up visit
- The urgency of your appointment
