The main goal is to improve the quality of care and the experience of patients while they are hospitalized. This goal is within the national health strategy which generally call for “healthcare quality improvement” through “transformation of health care by developing a culture of continuous
improvement to achieve high quality in all aspects of healthcare service delivery”. Therefore the main goal is to transform the health care of hospitalized patients to maintain HIGH HEALTHCARE QUALITY AT ALL TIMES (24 h a day 7 days a week and during holidays).