Doha, 10 March 2024: Hamad Medical Corporation (HMC) has announced the operating hours of its healthcare services for the Holy Month of Ramadan, with changes affecting a number of services.
Emergency services
All ambulance and emergency services across HMC’s network, including Pediatric Emergency Centers, will continue to operate as normal, 24-hours a day, seven days a week.
For more information on emergency and urgent care services at HMC and across the public healthcare sector, visit www.whereforyourcare.qa
Outpatient Department Clinics
Our outpatient clinics will operate two shifts, Sunday to Thursday, as below:
Additional evening clinics for audiology and balance, ENT, ophthalmology, urology (Ambulatory Care Center) will operate from 1pm to 4pm Sunday, Monday and Wednesday; for orthopedics (Bone and Joint Center) from 1pm to 4pm Sunday to Wednesday; and for bariatrics (Hamad General Hospital) from 8.30pm to 11.30pm Sunday to Wednesday.
HMC Nesma’ak Customer Service
Patients can manage upcoming appointments at HMC facilities i.e. changing or cancelling.
The Nesma’ak Customer Service helpline, 16060 will continue to operate 24 hours a day seven days a week.
National Healthcare Helpline number: 16000
Continues to operate 24 hours a day, 7 days a week
How to access the service:
- Call 16000
- Select language
- Select number according to the service you require
HMC Urgent Consultation Service
Physician-led service offers patients a range of healthcare services, including non-emergency medical consultations, prescription refills and home delivery.
Ramadan service hours: 8am to 1pm (Sunday - Thursday)
How to access the service:
- Call 16000
- Select language
- Select 3 for HMC
- Select 1 for HMC Urgent Consultation
Mental Health Helpline
The Helpline will operate 8am to 4pm, Saturday to Thursday.
How to access the service:
- Call 16000
- Select language
- Select 4 for Mental Health Helpline
HMC Pharmacy Medication Delivery
8am to 1pm, Sunday to Thursday
How to access the service:
- Call 16000
- Select language
- Select 3 for HMC
- Select 2 for Medication Delivery
Qatar National Blood Donor Center
Sunday to Thursday 8am to 1pm (for non-Muslim donors) and 6pm to 12 midnight,
Friday - Closed
Saturday: 6pm to 12 midnight
Clinical Imaging Call Center
Will continue to operate as usual from Sunday to Thursday from 8am to 6pm, and on Saturday from 8am to 2pm. Patients can call or WhatsApp this service on 4439 3377.
