Ramadan Clinic Hours

HMC Announces Operating Hours for the Holy Month Of Ramadan​


Doha, 10 Mar
ch 2024: Hamad Medical Corporation (HMC) has announced the operating hours of its healthcare services for the Holy Month of Ramadan, with changes affecting a number of services.

Emergency services

All ambulance and eme​rgency services across HMC’s network, including Pediatric Emergency Centers, will continue to operate as normal, 24-hours a day, seven days a week.

For more information on emergency and urgent care services at HMC and across the public healthcare sector, visit www.whereforyourcare.qa

Outpatient Department Clinics 

Our outpatient clinics will operate two shifts, Sunday to Thursday, as below:

  • 8am to 1pm
  • 8pm to 10pm

Additional evening clinics for audiology and balance, ENT, ophthalmology, urology (Ambulatory Care Center) will operate from 1pm to 4pm Sunday, Monday and Wednesday; for orthopedics (Bone and Joint Center) from 1pm to 4pm Sunday to Wednesday; and for bariatrics (Hamad General Hospital) from 8.30pm to 11.30pm Sunday to Wednesday.

HMC Nesma’ak Customer Service 

Patients can manage upcoming appointments at HMC facilities i.e. changing or cancelling.

The Nesma’ak Customer Service helpline, 16060 will continue to operate 24 hours a day seven days a week.

National Healthcare Helpline number: 16000

Continues to operate 24 hours a day, 7 days a week

How to access the service:

  • Call 16000
  • Select language
  • Select number according to the service you require

HMC Urgent Consultation Service

Physician-led service offers patients a range of healthcare services, including non-emergency medical consultations, prescription refills and home delivery.

Ramadan service hours: 8am to 1pm (Sunday - Thursday)

How to access the service:

  • Call 16000
  • Select language
  • Select 3 for HMC
  • Select 1 for HMC Urgent Consultation

Mental Health Helpline 

The Helpline will operate 8am to 4pm, Saturday to Thursday.

How to access the service:

  • Call 16000
  • Select language
  • Select 4 for Mental Health Helpline


HMC Pharmacy Medication Delivery 

8am to 1pm, Sunday to Thursday

How to access the service:

  • Call 16000
  • Select language
  • Select 3 for HMC
  • Select 2 for Medication Delivery


Qatar National Blood Donor Center

Sunday to Thursday 8am to 1pm (for non-Muslim donors) and 6pm to 12 midnight,

Friday - Closed

Saturday: 6pm to 12 midnight

Clinical Imaging Call Center

Will continue to operate as usual from Sunday to Thursday from 8am to 6pm, and on Saturday from 8am to 2pm. Patients can call or WhatsApp this service on 4439 3377.