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Time
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Session, Title and Speaker
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Learning Objectives and Description
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8.30am to 8.45am
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Session:
Opening Ceremony
Speaker:
Mr. Nasser Al Naimi
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Description:
An inspirational talk about the importance of Person-Centered Care (PCC) concept to individual, patient, family, staff and the whole community
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8.45am to 9.45am
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Session:
Plenary 1
Title:
The Kindness Diaries - Creating a Happier World
Speaker:
Mr. Leon Logothetis
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Learning Objectives:
This session is focused on learning from the inspiring stories of kindness of people. The keynote speaker will share his firsthand experience on kindness, compassion, and generosity. At the end of the session, participants will be able to learn the value of compassion and kindness, which are essential dimensions of a person-centered and quality health care experience.
Description:
This session covers the speaker’s incredible journey around the world relying solely on the kindness of others. What these good Samaritans did not know is the people who gave from their heart were given life-changing gifts. From a sending a homeless man back to school, to building a house for a HIV diagnosed mom in Cambodia, these gifts were his way of giving back. This session sets out to inspire the audience to recognize their potential and give back in any way they can.
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9.45am to 10.45am
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Breakout Group A
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Session:
Track 1
Title:
The Value of Qualitative Data
Speaker:
Ms. Karin Jay
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Learning Objectives:
• To identify the value of qualitative data and how this data can prioritize and support your quality improvement efforts.
• To review sources and methodologies for qualitative data collection
• To learn about the power of Co-producing data with patients and staff
• To learn how to “leverage” your qualitative data
Description:
This session will explore how qualitative data can shape many elements of patient and staff experience and provide a valuable road for improvement efforts in quality, safety and person-centered care.
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Session:
Track 2
Title:
Programs and services of the Qatar Cancer Society for the individuals living with cancer
Speaker:
Dr. Hadi Mohamad Abu Rasheed
Ms. Dana Mansour
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Learning Objectives:
• To describe how Individuals living with cancer support department and individuals living with cancer
• To identify programs and activities provided for individuals living with cancer
• To identify psychosocial support process and method
• To identify financial treatment support services
Description:
Qatar Cancer Society has launched the individuals living with cancer support department to planning and development, implementation and evaluate all the programs that will support empower and advocate the individuals living with cancer in terms of physical, psychological, and social aspects
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Session:
Track 3
Title:
Nurturing Person Centered care in Occupational Medicine; Appreciating the person behind the condition.
Speaker:
Dr. Walid Hassanen
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Learning Objectives:
• To understand the challenges in implementation of person centered care in Occupational Medicine.
• To share Qatargas Medical Department experience in implementation of person- centered care
• To discuss the increasingly growing forces that may limit practitioners from practicing sound person centered care, specially in Occupational Medicine
Description:
Occupational medicine practices invariably involve unique features that might not materialize in traditional hospital medicine or primary care. Core business expectations and calculations not uncommonly conflict with commitment of the healthcare practitioners towards person centricity while providing medical care.
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Session:
Track 4
Title:
Compassion at your Doorsteps - “The Magic of Healing”
Speaker:
Dr. Hanan Salah Al Yafei
Dr. Fatima Bouladi
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Learning Objectives:
• To define how to implement the components of compassionate care
• To continuously build a culture of compassionate care and learn how to overcome the challenges/barriers
• To provide participants opportunity to share and connect with the compassionate stories/experiences presented
Description:
Acknowledging the importance of the culture where families and staff actively influence the patient care and delivering safe, compassionate and effective person-centered care.
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Session:
Track 5
Title:
Al Wakra Hospital - Pediatric Division’s Milestones Towards Person-Centered Care
Speaker:
Ms. Ghadeer Mustafa
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Learning Objectives:
• To showcase the different evidence-based strategies established by Pediatric Division in Al Wakra Hospital that promotes care transformation, patient and family engagement and supports corporate strategic plan.
• To emphasize on the impact of the initiatives and innovations led by Pediatric Division in driving improvement to create measurable changes in patient care.
• To highlight the importance of knowing what matters to the patients, their families, and communities in delivering care with compassion and excellence.
• To encourage all healthcare workers especially leaders to make a proactive commitment in providing person-centered care.
Description:
The presentation is about how Al Wakra Hospital - Pediatric Division (Pediatric Emergency Department (PED), Pediatric Intensive Care Unit (PICU), Neonatal Intensive Care Unit (NICU), and Pediatric Inpatient, continuously provides care for all neonates and pediatric patients in congruence with our scope and in the language of Pediatrics, milestones are behavioral or physical checkpoints in children’s development as they grow. Skills that parents often look forward to and acclaims when the child reach developmental achievement. An initiative that raises awareness to the staff and parents about how significant for them to know the child’s developmental milestone for early identification of delay or disability and to act promptly for early intervention.
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10.45am to 11.45am
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Breakout Group B
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Session:
Track 1
Title:
You Cannot Manage What you do not Measure
Speaker:
Mr. Ilkay Baylam
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Learning Objectives:
• To identify the methods and steps to collecting data.
• To explain the difference between lead and lag measures.
• To create lead and lag measures for an upcoming initiative.
• To apply the PDSA methodology to your initiative.
• To discuss the process for developing your dashboard
Description:
This presentation will talk about the importance of measuring, what to measure, and how we can measure our impact on the Person-Centered Care practices.
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Session:
Track 2
Title:
Ambulatory Care Center’s Journey of Becoming the First Gold Certified
Person-Centered Care Facility in Qatar
Speaker:
Dr. Khalid Mohammed Ahmed Al-Jalham
Ms.Khadija Khalid M. Y. Mohammed
Mr.Gregg George Piedad Gruyal
Ms.Maryam Al Emadi
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Learning Objectives:
• To share with the participants the inspiration for serving utmost compassion and kindness and how it affects the healthcare environment for staff, patients and community.
• To present the challenges faced and how to overcome the barriers and status quo.
• To inspire participants with the benefits and reality of integrating compassion and kindness in practice and policy of healthcare.
• To positively motivate new healthcare organization in the journey of a patient-provider partnership.
Description:
Find out how Ambulatory Care Center’s Journey of Becoming the First Gold Certified
Person-Centered Care Facility in Qatar was made. On how every person and their stories helped us experienced building a community made of patients and staffs. Sharing not just a common goal but also common aspiration to inculcate compassion and kindness in our work-life at the facility.
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Session:
Track 3
Title:
Fostering a People-Centered Care Culture – A transformation Journey in PHCC
Speaker:
Ms. Nawal Khattabi
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Learning Objectives:
• To identify patient centered care concepts at care level and at service level
• To identify the key elements for building PCC culture
• To appreciate the experience of multisite primary care organization in driving PCC culture
Description:
Organizational Culture is recognized globally as a key enabler for sustainable change. Delivering Patient Centered Care (PCC) is an important change that requires to be undertaken as a culture shift with all its building blocks from making it a strategic priority to measuring PCC communication.
This session will share PHCC journey in fostering a PCC culture in the past 3 years. From theory to practice and evaluation. The session will cover the structure and governance that PHCC put in place, how the PCC concepts whether at care level (patients as co-producer of his health outcome) or service level (Patient as co-designer of services), were operationalized in measurable processes and finally how these efforts were evaluated by Accreditation Canada. PHCC becomes the first organization in the world to receive PCC commitment award from Accreditation Canada.
As PCC Journey continues in PHCC, the session will cover the lesson learned and next steps to achieving excellence in Patient Centered Care.
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Session:
Track 4
Title:
The Value of Patient Engagement
Speaker:
Ms. Sara Al Moosa
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Learning Objectives:
• Methods adopted to involve patients meaningfully, listen to patients' voices through different channels and levels of the organization, and open their minds, hearts, and souls to engage in respectful dialogue.
• How including patients in the treatment decisions affects patient safety, quality improvement, and patient satisfaction positively.
• Thinking of patient engagement as part of normal operations should be the norm, not a one-time thing.
• How to design community-driven programs
Description:
The presentation involves ideas, applications, and stories of thriving collaborations between healthcare providers, patients, families, and the community
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Session:
Track 5
Title:
Leading with Empathy
Speaker:
Ms. Rhonda Williams
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Learning Objectives:
• To discuss 3 keys for successfully leading with empathy.
• To define empathy versus sympathy
• To review evidence on the power of empathy to transform the human experience in health care
• To gain an understanding of the power of words
• To define two types of communication: Head and Heart and understand the role they play in leading with empathy
• To identify actions leaders can take to lead with empathy
Description:
In this session, leaders learn what empathy is and how it differs from sympathy, the power of using words to transform experiences, and two types of communication important for leading with empathy.
When leaders lead with empathy, there are benefits for the entire team. The result is a caring culture that fosters:
*Deeper connections with patients, families, and coworkers
*Greater patient engagement and improved outcomes
*More productive team interactions—with greater collaboration
Conflict
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11.45am to 12.45pm
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Lunch & Prayer
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12.45pm to 1.45pm
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Breakout Group C
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Session:
Track 1
Title:
Measuring Compassionate Communication among Doctors
Speaker:
Dr. Amal Abdulla Al-Ali
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Learning Objectives:
• To encourage engaged compassionate communication between the physicians and clients/patients & families while delivering care.
• To encourage physicians to practice PCC.
• To motivate the clients/patients to be able to make an informed decision about their care options.
• To assess PCC practices in terms of patient-physician communication.
• To spread compassionate communication culture between the physicians.
Description:
Physicians are experts of diagnostic and treatment protocol and the patient is expert about himself/herself, his symptoms, the impact of the disease on his day-to-day routines, his compliance to medications, etc. Both expertise are equally important. This project aims at shedding the light on the power of compassionate communication through a competition that identifies the doctors who are most engaging their clients. The strategy on this project is to foster a culture by focusing on the bright spots; on what needs to happen, not what is lacking or where is poor engagement. By identifying those who embrace the PCC culture, PHCC can amplify its efforts and impact and reach out to all its workforce and different occupations.
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Session:
Track 2
Title:
Families as Partners: Family Engagement as a Core Element of Effective Health Practice in Healthcare
Speaker:
Ms. ALAnoud ALFehaidi
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Learning Objectives:
• Explore the role of patient and family advisors
• Describe how to work with patients and family advisors
• Present tools to improve communication among patients, families, and clinicians
• Discuss how to communicate an adverse event to a patient and family members
Description:
Patient and family engagement offers a promising pathway toward better-quality health care, more-efficient care, and improved population health. Since definitions of patient engagement and conceptions of how it works vary, we propose a framework. We first present the forms engagement can take, ranging from consultation to partnership. We discuss the levels at which patient engagement can occur across the health care system, from the direct care setting to incorporating patient engagement into organizational design, governance, and policy making. We also discuss the factors that influence whether and to what extent engagement occurs. and how such engagement leads to improved outcomes.
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Session:
Track 3
Title:
Process is the Secret Sauce
Speaker:
Ms. Mandy Kilmartin
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Learning Objectives:
• Develop an enhanced understanding of person-centered culture
• Identify the elements of processes that drive success across an organization
• Describe the role of caregivers in driving person-centered culture
Description:
Organizations pursuing person-centered excellence often ask: What is the key to creating authentic cultural transformation? The answer may be simpler than you think.
As the world’s first and only organization to recognize excellence in person-centered care, Planetree’s evidence-based framework provides the guidance for implementing processes that are the “secret sauce” for building and sustaining organizational culture change.
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Session:
Track 4
Title:
Phoenix Rising, Resurrecting your Workforce
Speaker:
Dr. Kimberly Barrieault
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Learning Objectives:
• Describe the pandemic experiences of many leaders, physicians, providers, and other direct caregivers;
• Explain the resulting physical, mental, psychological, and emotional impacts of these experiences;
• Identify ways to evaluate levels of stress/burnout;
• Summarize important factors of a caring culture; and,
• Recommend next steps critical to the support and healing of leaders, physicians, providers, and other direct caregivers.
Description:
Burnout data suggests that entering into 2020 much of the healthcare workforce was already dealing with issues of stress, burnout, and similar challenges. These were all intensified as the COVID-19 pandemic took hold. Against this pre-existing backdrop of burnout leaders, physicians, providers, and other caregivers shifted into crisis management mode. Everyone stepped up, did their best, pitched in as needed, and performed long hours at the peak of their ability. Healthcare workers sacrificed and they suffered. Days turned into weeks, weeks turned into months, and now, although case and morbidity numbers have decreased, the months have surpassed the one-year mark. This has taken an enormous toll and tasked board members with evaluating the impact and determining the next steps needed to support their teams, restore trust, and enable all team members to show up fully to do the caring work they are called to do.
In this one-hour session, Dr. Kimberly Barrieault, Psy.D., will discuss the pandemic’s impact on leaders, physicians, providers, and other direct caregivers, and then provide guidance for moving forward to resurrect your workforce and organization.
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Session:
Track 5
Title:
Joined Geriatric-Dermatology Virtual Clinic: Telemedicine-based Care for Elderly Patients with Skin Diseases in Qatar
Speaker:
Prof. Dr. Martin Steinhoff
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Learning Objectives:
• A novel approach to meet the many challenges our elderly patients meet such as transport, specific comorbidities, socio-economic needs, time for explanations to patients and caregivers
• To promote early dermatologic condition detection in high-risk patients via the developed virtual platform
• To provide direct-patient physical examinations and management for complex cases
Description:
The presentation is about The ‘GeriDerm’ clinic, which stands for geriatric dermatology, is a newly launched dermatology-based service at Rumailah hospital, inspired by the needs of our elderly population living in the State of Qatar. The global demographic transition directs to an increasing trend towards the elderly population aged 65 years and above. Not only the ‘GeriDerm’ service aims to achieve the best healthcare standards provided to the elderly during the current COVID-19 pandemic, but rather serves as a continuous advanced technology-based framework for caring for older patients with skin disease.
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1.45pm to 2.45pm
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Breakout Group D
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Session:
Track 1
Title:
HHQI: Train, Inspire and Engage
Speaker:
Dr. Khawla Ahmad
Dr. Aisha Al Adab
Dr. Mohamad Alabiad
Ms. Sahar Dahawi Al-Shamari
Ms. Safia Bibi Sayed
Dr. Jawed Iqbal
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Learning Objectives:
• To enable healthcare professionals to focus on person-centered care improvement initiatives addressing the needs of the patients and their
• To explore the impact of the Capacity & Capability Building programs on addressing the needs of the patients, families and healthcare providers
Description:
Qatar’s changing healthcare landscape has meant that a renewed focus on quality improvement and efficiency is required to deliver sustained changes to maximize resources that will translate and influence person-centered care and patient safety. It talks about an approach that establishes and delivers the science of improvement knowledge and skills at targeted levels across HMC and its healthcare partners to build capacity and capability that translates into results focusing on what matters for the organization, the staff and to the patients being served. Utilization of this methodology in Capacity and Capability Building has generated QI champions, advisors, leaders and experts equipped with the science of improvement knowledge and skills across HMC and its healthcare partners which enables healthcare professionals to embed person centered care and transformation in their improvement initiatives. The presentation will discuss on strategy to enable and provide opportunities for healthcare professionals at all levels in their initiatives which results to patient safety and person-centered care in all aspects of care delivery.
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Session:
Track 2
Title:
Project Emery: Humanizing Patient Experience Through Arts Activity Diversion Among Isolated Patients
Speaker:
Mr. Kenneth Jun Logrono
Mr. Belal Salem Zu’bi
Ms. Diana Lyn Piol
Ms. Katrina Narag
Ms. Djoanne Sarmiento
Mr. Jakir Mulla
Mr. April Vincent Capaspas
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Learning Objectives:
• To develop a novel method on improving patient experience through doing arts
• To provide diversional activities through arts that would make hospital stay worthwhile.
• To enhance patient’s self-esteem by promoting patient engagement while on isolation.
• To investigate the impact of doing arts in clinically isolated patients.
Description:
This is about Project Emery, named after a patient who had open opportunity for nurses to start this initiative. He gave the team an inspiration that patients in isolation rooms can feel lonely, alone, anxious, and sad during the length of their hospital stay as the interaction is becoming less. By taking a holistic approach to patient care, Project Emery humanizes the patient experience by treating patients with respect to its physical, psychological, and emotional aspects.
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Session:
Track 3
Title:
Planetree International Framework for Excellence in Person-Centered Care
Speaker:
Ms. Christy Davies
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Learning Objectives:
• Translate the Person-Centered Care Certification® framework and criteria, including critical success factors for sustainable implementation of person-centered practices
• Be familiar with the Certification program, including applicability across the continuum of care, across cultures around the world, and the benefits to patients, residents, families, and caregivers
• Interpret how to use Planetree’s Certification Program Manual, criteria, and framework tools to operationalize person-centered practices, and ultimately determine readiness to apply for Certification for Excellence in Person-Centered Care.
Description:
Planetree International’s Person-Centered Care Certification® is the world’s first and only recognition program that celebrates excellence in person-centered healthcare organizations across the care continuum and around the world. Informed by the quantitative evidence-base and the qualitative experience-base, the Person-Centered Care Certification® program provides a structured, operational framework for evaluating the systems and processes necessary to sustain organizational culture change. Through a rigorous validation process that engages patients, their families and caregivers, the program recognized healthcare organizations and providers that have achieved superior levels of practice of person-centered care.
Attendees will receive an overview of the Certification criteria and framework of quality, partnership and compassion, and how those criteria drive outcomes. They will receive practical guidance on the critical success factors of implementation and evaluation of their person-centered practices, and how the utilization of the Certification framework can generate powerful momentum to propel an organization’s culture change journey to new heights.
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Session:
Track 4
Title:
Patient Panel
Speaker:
Ms. May Chahine
Mr. Raheel Afzal
Ms. Nour Al-Qashouti
Ms. Eman Mohdahmed Elnaji
Ms. Nagwa Zahra
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Learning Objectives:
This session is focused on learning from the experience of patients and families. Patients and family speakers will share a narrative of their real life stories about how the overcome challenges and continue to inspire others about their experience. At the end of the session, participants will be able to:
1. Better understand the patient and family experience of care
2. Become better informed about patient needs and expectations
3. Inform and inspire systemic opportunities for improvement
Description:
Patient stories has become an essential method of developing more empathetic relationships between clinicians and patients, based on a deeper understanding of the patient experience.
In this session, participants will hear stories shared by patients and families who overcame challenges and learned valuable experience as a recipient of care.
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Session:
Track 5
Title:
If You Take Care of Your Employees, They Will Take Care of the Patient
Speaker:
Mr. Ilkay Baylam
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Learning Objectives:
• Describe staff satisfaction and hygiene factors
• Introduce Herzberg’s hygiene factors and motivation factors
• Present practices that is designed for staff satisfaction in a case study from Turkey
Description:
In this presentation we will talk about staff satisfaction and will provide example of staff motivating processes from Anadolu Medical Center/Turkey along with videos.
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14:45 - 15:15
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Break and Prayer
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15:15 - 16:15
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Breakout Group E
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Session:
Track 1
Title:
Optimizing a Positive Team Culture by Building Joy in Work and Staff Wellness within Hamad Healthcare Quality Institute
Speaker:
Ms. Catherine Jamias
Ms. Ana Mar L. Jimena
Ms. Maryanne Gillies
Ms. Smita Prasad Vazhappilath
Mr. Mark Adrianne Agramon
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Learning Objectives:
• To build staff engagement, enhance team building, and good communication and coordination with each other.
• To create safe working environment, staff physical, and psychological wellness.
Description:
Joy in Work is defined as the most joyful, productive, engaged staff feeling both physically and psychologically safe, appreciate the meaning and purpose of their work, have some choice and control over their time, experience camaraderie with others at work, and perceive their work life to be fair and equitable.The HHQI huddle is the team’s opportunity to share what went well, celebrate our accomplishments, seek opportunities for further improvements and intentionally make plans for the week and months ahead. We share “ what matters to me” in both professional and personal sense as we learn to share experiences and grow together as a healthcare family.As we are moving for further improvement, our next steps will be sustaining the camaraderie within HHQI, modernizing the visual huddle board, HHQI is collaborating with the Nutritionist, Physio/Occupational therapist, and Mental Health professionals for the Staff Wellbeing Program and dedicate a space for wellness area.
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Session:
Track 2
Title:
Light In Darkness
Speaker:
Dr. Samar Hashim
Mr. Mehdi Dabbous
Ms. Kumari Theresa
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Learning Objectives:
• Define Compassion and its benefits
• Compassion Human Interaction Training and Workshop
• Light in Darkness during COVID-19 Pandemic - Moving Forward
Description:
Compassion has multiple meanings: deep feeling of sympathy, caring, being kind. Being compassionate is way of living not only act on one occasion. Compassion is best taught to any one at childhood by role modeling, how to care, share and help each other. How to have joy in life in each single minute. Compassion in health care sector is when group of individuals, teams and institutes work together, support each other, provide excellent care with love to the patients and community. Compassion in healthcare can improve staff efficiency by enhancing cooperation between individuals and teams and between patients and healthcare professionals.
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Session:
Track 3
Title:
Hospitality in Hospitals: Learning Kindness from one Sector to the Other
Speaker:
Dr. Hanif Amin Gilani
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Learning Objectives:
• Identify how to improve after a poor patient experience
• Work through real tough and challenging patient experience examples
• Improve workplace culture
Description:
Seek concepts and best practices from the hospitality industry, which can be incorporated into the healthcare setting to provide and make for a much more pleasant clinical interaction or hospital stay.
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Session:
Track 4
Title:
If It Were Your Family, What Would You Want? A Balanced and Informed Approach to Reinstating Family Presence
Speaker:
Ms. Sara Guastello
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Learning Objectives:
• Define the unintended consequences of family presence restrictions and the impact on patients, families, nurses and other caregivers.
• Explore strategies for advocating for evidence-informed, data-driven and person-centered visitation policies.
• Obtain practical guidance on how to apply family presence principles that keep families safe and together during challenging times.
Description:
Evidence supports that the presence and participation of family is vital to the healing process. Whether as a healthcare executive, policy maker, direct or indirect caregiver, it is a fundamental role for all healthcare professionals to advocate for family presence. In this session, participants will be introduced to a new tool that supports nurse leaders and other decision-makers in advocating for evidence-informed, data-driven and person-centered visitation policies – now and in the future. Hear how teams around the world have used this tool and learn practical guidance on how the family presence principles have been applied toward an aim of keeping families safe and together during healthcare encounters.
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Session:
Track 5
Title:
Leading Person-Centered Care Program Initiation in your Healthcare System–Jumpstart 101
Speaker:
Ms. Sharda Udassi
Ms. Dina Schnurman
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Learning Objectives:
• Explain which hospital wide systems are needed to incorporate multidisciplinary, person and family (PCC) centered care in day to day health care settings
• Explain how to incorporate PFCC in day to day Outpatient health care settings
• Explain how to incorporate PFCC in day to day Inpatient health care settings
Description:
Interdisciplinary Workshop with representatives from Physician, Nursing, Allied Health, and Patient Experience Teams will be co-presenters to reflect the important of interdisciplinary approach. Start with 5 minutes, survey questions asked from the participants – to assess their perception and knowledge of what is person centered care. 30 Minutes presentation on very practical steps that need to be taken to start the Person Centered Care (PCC). This will include leading PCC by embedding it in the healthcare organization structure by development of PCC specific committees and equally important is including PCC in all existing quality and safety, and other relevant operational committees.10 minutes, same survey questions asked from the participants – to assess their perception and knowledge of what is person centered care and what are essential steps needed to start this program in a healthcare organization and compare responses to start of the session, reflecting improvement.
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4.15pm to 5.15pm
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Session:
Plenary 2
Title:
Finding Our Path Forward to Person-Centered Care in the Midst of the Pandemic
Speaker:
Dr. Susan Frampton
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Learning Objectives:
• Participants will identify the impact of the COVID-19 pandemic on person-centered care practices.
• Participants will identify how a crisis affects thoughts, feelings and behaviors and strategies for moving beyond ‘crisis mode’ in the future.
• Participants will identify what the world has learned from the pandemic about the patient and caregiver experience.
• Participants will be able to identify several practical strategies for supporting person-centered care approaches in the midst of a pandemic.
Description:
Early in the COVID-19 pandemic, healthcare systems made reasonable and appropriate changes to their policies and procedures that emphasized patient and caregiver safety, above all else. At that time we were able to justify many well-intentioned restrictions to person-centered practices like family visitation, bedside shift report, patient and family involvement in care and discharge planning and involvement of our Patient and Family Advisors. However we began to see the harm some of these limitations were having on those we were trying to keep safe. It’s time to reexamine our responses to the pandemic and map out our path forward as we emerge into a future in which COVID-19 may be endemic. This is the time to recommit to organizational and personal excellence in person-centered care with support for the establishment, reestablishment and sustainment of evidence-based best practices. We must use what we have learned from the pandemic to ensure that the care we deliver balances safety, quality and person-centeredness.
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5.15pm to 6.15pm
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Session:
Poster Presentations
Speaker:
Dr. Samar Mahmoud A. Hashim
Ms. Jussara da Silva Brito
Ms. Jennifer Charlote M. Salvador
Ms. Sarah Jane Torres Sanares / Ms. Nora Ganion Sendad
Mr. Nilo Carlo Martinez
Mr. Ameen Qattash
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Learning Objectives:
The participants will be able to learn from the experiences of poster presenters in implementing project initiatives using PCC practices and methodologies.
Description:
Authors of selected posters for each track will present the content/learning to the participants
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