Welcome Message

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We are delighted to bring you the much-anticipated Person-Centered Care (PCC) Middle East Forum happening on 25 to 26 October 2025 in Doha.​ Formerly called the Person-Centered Care Forum, this unique event is being delivered by Hamad Medical Corporation in partnership with internationally renowned US-based healthcare consultants Planetree International. 

Person-Centered Care (PCC) Middle East Forum is the region’s premier platform for advancing person-centered approaches to healthcare transformation. Under the theme “Shaping the Future of Care: Innovations in Person-Centered Care,” this year’s Forum will explore how innovation, integration, and inclusivity are reshaping care delivery to better serve individuals and communities.

The 2025 Forum program covers three dynamic tracks—Person-Centered Digital Transformation, Collaborative Care: Building Partnerships for Better Outcomes, and Care Beyond Boundaries: Systematic Personalization Across Networks.

From emerging digital tools to cross-sector collaboration and system-wide personalization, the Forum will highlight practical models and scalable solutions that prioritize the voices, values, and lived experiences of patients, family members, staff members, and the broader community.

The Forum will bring together healthcare professionals, policymakers, technologists, researchers, and patient advocates from across the region to address the evolving needs of human beings across the care continuum.

Once again, this Forum will feature the best international and national speakers with knowledge and expertise in healthcare improvement, building partnerships, patient & family engagement, and Person-Centered care. 

Participants of this Forum will leave with actionable insights, evidence-based strategies, and renewed inspiration to lead the transformation toward truly person-centered systems of care.

We look forward to welcoming you to this year’s Forum.

 

Dr. Khalid Al Jalham

Chief Medical Officer, HMC

Co-Chair, Person-Centered Care (PCC)

Middle East Forum

Mr. Nasser Al Naimi

Chief of Patient Experience, HMC

Director, Hamad Healthcare Quality Institute

Co-Chair, Person-Centered Care (PCC)

Middle East Forum

Learning Objectives

1. Understand the foundational principles and emerging trends in person-centered care, and how they align with digital innovation, collaboration, and system-level transformation.

2. Explore the role of digital health technologies and AI in enhancing personalization, improving access, and supporting patient autonomy across healthcare settings.

3. Identify strategies for fostering collaborative care models that empower interdisciplinary teams, patients, families, and communities to co-create care plans and solutions.

4. Analyze system-wide approaches to integrating person-centered care across networks, institutions, and care transitions, including policy and governance enablers.

5. Build capacity for leading organizational and cultural change that supports sustainable, person-centered care delivery and measurement of impact.

Learning Outcomes

1. Apply digital and data-driven solutions to deliver more personalized, responsive, and equitable care.

2. Design and implement collaborative care practices that engage diverse stakeholders and improve health outcomes and experiences.

3. Develop and support systems-thinking approaches that embed person-centered values across the full spectrum of care and across organizational boundaries.

4. Translate Forum insights into actionable strategies tailored to their local context, professional role, and institutional mission.

5. Champion a culture of person-centeredness in policy, leadership, and frontline care, leveraging partnerships and innovation for continuous improvement.

Tracks

This track explores how digital innovation is reshaping the future of care through the lens of person-centeredness. As health systems across the Middle East and the world embrace digital transformation, there is an urgent need to ensure that technologies—such as AI, telehealth, digital therapeutics, and patient portals—are designed and implemented with empathy, equity, and empowerment in mind.
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Track 2: Collaborative Care: Building Partnerships for Better Outcomes

This track centers on the power of partnerships in delivering integrated, person-centered care. Collaboration—across disciplines, sectors, and with patients and families—is essential for achieving outcomes that matter to individuals and communities.
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Track 3: Care Beyond Boundaries: Systematic Personalization Across Networks

Person-centered care doesn’t stop at the clinic door—it must be woven into every level of the health system. This track addresses how organizations and networks can systematically embed personalization into policies, pathways, and infrastructure to ensure that care remains tailored, consistent, and meaningful across settings and over time.
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