Appointment Center (Radiology)

The Clinical Imaging (Radiology) Appointment Center provides services for booking, rescheduling, and canceling appointments, and the systems work automatically as there is no need for the patient or references to visit the hospital to request an appointment.

The patient will receive a text message containing his appointment information within three working days after the day of the meeting with the attending physician.

SMS Notifications

The appointment center contacts scheduled patients by sending SMS text messages to their phone numbers available on the Hamad Medical Corporation health system.

These messages include:

1. New appointment booking notification.
2. Notice of appointment modification.
3. Notice of appointment reminder seven days prior to the procedure.
4. Appointment reminders notice 24 hours before the procedure is due.
   
5. Patient satisfaction measurement messages.

Instant Messaging Service (WhatsApp Business)

The appointment center has the advantage of the WhatsApp instant messaging service, where the service team deals with your inquiries and the instant messaging service provides support for the following procedures:

1. Request to change appointments.
2. Request to cancel the appointment.
3. Requests to inquire about appointments, hospital locations, examination times, and others.
4. Requests for inquiries about special instructions for preparing for scheduled medical procedures.

Telephone service

The appointment center receives phone calls on the number 44393377 to answer inquiries or provide various services such as modifying or canceling appointments.

Working hours of the appointment center - dealing with the public

• Saturday from eight in the morning until two in the afternoon
• From Sunday to Thursday from eight in the morning until six in the evening