​On arrival at the hospital visitors can seek assitance related to the hospital from the Patient and Visitor Service help desk located at the main entrance of Rumailah Hospital from 6am to 9pm, seven days a week.  
Visitor guidelines
In general, patients may have two or three visitors at a time but this number is dependent on the health of the individual patient. Children under 12 must be accompanied by an adult. Please see our visiting times section for visiting restrictions for children under 12.
Patient safety
You should not visit the hospital if you have an active infection and/or symptoms of active infection or have a communicable disease.
Animals are not allowed as gifts in the hospital, as these items will compromise infection control measures.
Parking is free of charge for patients and visitors of Rumailah Hospital. There is also a valet parking service available which costs 15QR for the first three hours. Designated parking spots for persons with disabilities are located in parking areas closest to the entrance to the outpatient department. 
Smoking restrictions
As per Qatar Law, smoking is prohibited in all public areas including all HMC grounds. All hospitals within the HMC are smoke free. This smoking restriction extends to all staff, patients and visitors. Any person(s) smoking in the hospital or on hospital grounds will be asked by security to immediately cease smoking and a fine may be issued.