At Cuban Hospital we want every patient to have the best and safest possible care and to make a good recovery. To do this, patients need to be in a restful environment and be able to get the right treatment and care at the right time. They also need to be kept safe from germs and infection.
As a visitor to the hospital, you and your family and friends have an important part to play in helping us to achieve these aims and to deliver the highest possible quality of care at all times. We very much hope you will work with us.
Infection Control
Help us to prevent the spread of germs and infection by:
- Using hand gel before entering and leaving a patient’s room; and, when requested, please wash your hands with liquid soap.
- Anyone with a fever or who has a cold, sore throat or any other infectious illness must not visit.
- If you have recently had a cold, sore throat or any other infectious illness you should not visit until you have been completely symptom free for at least 48 hours.
Bringing Children to Visit
We do not encourage you to bring small children to visit the hospital. When you are accompanied by children, we ask you to comply with certain guidance designed to protect the patient:
- Children MUST be supervised and controlled by an adult at all times when they visit and must never be left alone with the patient.
- Children who visit must have up to date vaccinations and immunizations.
- Children who have a fever or have had a cold, flu, chickenpox, measles or mumps within the previous week MUST NOT visit.
- We ask that child visitors remain in the room of the patient they are visiting to avoid any disruption for other patients.
Number of Visitors
Resting is an important part of making a good recovery. Please do not overwhelm or tire your loved one by bringing groups of visitors at the same time or staying too long. It is also important to:
- Let the patient determine the length of your visit and leave if they say they feel tired.
- Co-ordinate visits by family and friends to limit the number of guests in the patient’s room to a MAXIMUM OF TWO at any time.
- Be as quiet and calm as possible in the room and in the corridors.
Visiting Times (as per HMC Policy/Procedure OP-4058 – Visiting Hours The Cuban Hospital) A patient lounge is provided near ICU and the operating theaters for your convenience. Other small lounges are located near the entrance of each inpatient ward.
Visiting Times on Adult Wards
Visiting hours are between 7am to 9.30pm – however some restrictions apply. These are:
- Parents and visitors are not allowed during rounds, or during any invasive procedures at any time
- Between 7am and 12noon
- Children under 14 years are not allowed.
- Up to two visitors at a time only
- Between 2pm and 3pm
- Spouses and escorts permitted only
Visiting Times on Children’s Wards
Visiting hours are between 7am to 9.30pm – however some restrictions apply. These are:
- Parents are allowed at any time
- No visitors are allowed during rounds, or during any invasive procedures at any time
- Children under 14 years are not allowed
- Up to two visitors at a time only
Visiting Times for the Critical Care Unit (CCU) / Intensive Care Unit (ICU)
Parents and visitors are not allowed during rounds, or during any invasive procedures at any time. One visitor at a time only and children under 14 years are not allowed. Visiting hours are:
- Between 11am and 12noon
- Between 4pm and 5pm
- Between 8pm and 9pm
Visiting Times for the Neonatal Intensive Care Unit (NICU)
Parents and visitors are not allowed during rounds, or during any invasive procedures at any time. Only one visitor at a time and children under 14 years are not allowed. Visiting hours are :
- Between 7am and 9am
- Between 12noon and 2pm
- Between 3pm and 11pm
Visiting Times at the Emergency Department (ED)
Parents and visitors are not allowed during rounds, or during any invasive procedures at any time.
- Only one visitor at a time
- Next of kin is allowed at any given time in all areas in the ED
- Both parents are allowed to visit a pediatric patient
- Children under 14 years are not allowed
Visiting Times at the Operating Theater
One adult visitor is allowed in the pre-operative holding area.
