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At Al Wakra Hospital, we believe that patients, families, and members of the community play a vital role in shaping a more compassionate and person-centered healthcare experience. We invite you to become an active partner in care by engaging in meaningful initiatives that reflect our shared commitment to excellence.

Ways to Partner With Us

There are several ways you can partner with Al Wakra Hospital:

  • Join the Patient and Family Advisory Council at Al Wakra Hospital
    We believe that the best care is shaped in partnership with those who experience it. By joining the Patient and Family Advisory Council (PFAC), you become a valued partner in enhancing the quality, safety, and person-centeredness of our services. ​​

    As a PFAC member, you will have the opportunity to:
    • Share your experiences and insights as a patient or family member
    • Collaborate with hospital leadership and staff to improve care delivery and patient experience
    • ​Contribute to decisions that ensure our care is inclusive, respectful, and responsive to the needs of our diverse community
    Your voice matters, and your perspective helps us continuously evolve to better serve our patients and families. To learn more or to express your interest in joining, please visit our PFAC page

  • Nominate a Staff Member: La’ale Al Wakra Rewards and Recognition Program
    Through the La’ale Al Wakra Rewards and Recognition Program, we invite you to acknowledge team members who have gone above and beyond to make your care experience exceptional. If a member of our staff has shown outstanding compassion, professionalism, or person-centered care during your visit or stay, we encourage you to submit a nomination. Your recognition not only honors their efforts but also inspires a culture of excellence across our hospital.

    Let us know who made a difference in your journey, because every act of kindness deserves to shine. To submit a nomination, please click here

    Your appreciation inspires excellence. Thank you for helping us recognize those who go above and beyond in caring for you.
  • Share Your Feedback with Nesma’ak Customer Service
    We value your voice and encourage you to share your experiences with us. Through Nesma’ak, our dedicated customer service platform, you are warmly invited to:
    • Share your experiences, whether positive or constructive
    • Offer suggestions to help us enhance our services
    • ​Recognize areas where we can improve or celebrate what we’re doing well
    Together, we can continue building a healthcare environment that is safe, inclusive, and truly centered around the needs and preferences of patients and families. ​


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