How to Get an Outpatient Appointment at HMC


Accessing healthcare services at HMC is straightforward with a referral from a doctor. Follow these steps to secure an outpatient appointment:

  1. Referral Process:
    • From PHCC Doctor: A referral from a Primary Health Care Corporation (PHCC) doctor will be directly forwarded to HMC.
    • From Private Clinic: Please take the referral documents from a private provider to the appropriate HMC clinic. The clinic will handle the necessary paperwork with the Referral Management Office.
  2. Appointment Notification:
    • After a referral is processed, HMC will contact the patient with an appointment date and time. The timing of an appointment will depend on the urgency and nature of the medical case.
  3. On the Appointment Day:
    • Arrival: Arrive at least 30 minutes before the scheduled appointment time to allow for check-in procedures.
    • Companions: Patients are welcome to bring friends or relatives to an appointment for support.
  4. Follow-Up Appointments:
    • Follow-up appointments will be arranged by the booking clerks in the outpatient clinic delivering the care.
  5. Changing or Cancelling Appointments:
    • Patients who need to change or cancel their appointment should contact HMC as soon as possible by calling 16060.