PROACTIVE RISK MANAGEMENT

8:30 - 10:30

8:30 - 9
Introductory talk, to cover role of UKAS and accreditation, brief review of ISO 15189 and 22387, introduction to the concept of “risk” and “hazard”

9 - 9:30
Breakout discussions – assign each table a topic (staff, equipment, facilities, etc), ask them to identify potential risks in these areas

9:30 - 10:30
Each table to feed back, open discussion session.

30min 

11:00 - 12:30

11:00 - 11:15
Talk on risk assessment and management, including mitigating actions and acceptance of residual risk

11:15 - 1 1:45
Breakout discussion on risk management/mitigation for the risks identified before the break

11:45 - 12:30
Each table to feed back, open discussion session.

1 hr 

REACTIVE RISK MANAGEMENT

13:30 - 15:00

13:30 - 14:00
Talk on reactive risk management i.e identification of risks via nonconformities, audits, complaints/user feedback.

To include RCA, investigation, corrective action, effectiveness check, RCA trending, , other risks identified via this process (i.e extent and impact)

14:00 - 14:30
Breakout session - we will give the delegates a scenario where something has gone wrong, and ask them to consider what actions they would take to resolve the immediate problem and reduce/remove risk of recurrence and other associated risks.

14:30-15:00
feedback

30min 

15:30 - 17:30

15:30 - 16:00
continue feedback/discussion from before break

16:00 - 16:45
Reflection time; delegates to consider risks to their own service and how they can mitigate them, applying the learning from today’s workshop.

16:45 - 17:10
Q&A/feedback/discussion about the reflection session

17:10 - 17:30
summary presentation and close.​​