Mr. Michael Giuliano
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Session Title
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Track
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Importance of Staff Engagement to Person-Centered Care
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Sharing is Caring: Growth, Inspiration, Innovation, and beyond
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Michael is the Chief Operating Officer at Planetree International and joined the organization after nine years of healthcare management work in Australia. Most recently, he was the Executive Director of the international and consulting divisions of The Australian Council on Healthcare Standards (ACHS) working across Australia and 15 countries in the Middle East and Asia Pacific to support improvement in safety, quality, and outcomes. During his tenure, he led the development of standards focused on person centered care and systems to encourage healthcare organizations to improve services for patients, staff, families, and surrounding communities.
Previously, Michael worked at St. John of God Healthcare in Melbourne leading complex transformational programs such as divisional divestments and workforce optimization. He received his Master’s in Healthcare Policy & Financing from LSE and is pursuing a PhD from the University of Cambridge investigating the impact of PCC on staff engagement.
