Voices of the Patient and Family Advisors

“Person-centered care serves as a bridge to the Private Nursing Services, communicating ideas and feedback to the Patient and Family Advisory Council as needed. This enhances the relationship between patients, families, and staff. I am grateful for their efforts and the valuable suggestions they provide for patient care. We represent the ‘voice of patients’ who cannot attend, ensuring their needs are communicated through the council. We appreciate that we have this platform that allows staff to hear directly from the patients and families they serve. By involving patients and families in planning and implementing service improvement projects and patient programs, we aim to foster collaboration and continuous improvement. I encourage every care partner to share their voice with the PFAC, so together we can be the voice of the patient and strive for greater achievements, God willing.”

Ms. Nadiya Abdulla Hassan Mulahussain  

PFAC Member at Private Nursing Services

“During the global pandemic in 2020, I contracted COVID-19 and visited Communicable Disease Center (CDC) for testing and follow-up care. It was during this time that a nurse invited me to join the Patient and Family Advisory Council, explaining its purpose, which resonated deeply with me, leading me to join and subsequently be appointed as the Chairperson.

As members of the PFAC, we actively participate in council meetings, discussions, and collaborative projects. We share our experiences, ideas, and insights to shape programs that promote person-centered care and work closely with hospital staff to effect positive changes. PFAC meetings typically occur monthly, requiring pre-meeting review of materials and feedback on agenda items. Depending on the PCC initiatives, additional project meetings may be required. I had the privilege of participating in a therapeutic art workshop at the Middle East Forum 2023, which was a valuable learning experience. I would like to take this opportunity to express my gratitude to CDC for their commendable efforts in embracing a person-centered approach to healthcare delivery.”

Mr. Purushottam Manjushri  

PFAC Member at Communicable Disease Center