Shannon Alexander, MBA, RN, CPHRM

Shannon Alexander, MBA, RN, CPHRM is the Director of Patient Safety and Clinical Risk Management for Providence St. Joseph Health (PSJH). PSJH serves 51 acute care hospitals, over 1000 clinics and 37,000 nurses across 7 states. 

Shannon began her career as a CC nurse, followed by Nursing Administration and for the past 20+ years Shannon has been recognized as a leader in Risk Management. 

Shannon has pioneered the principles of early discussion and resolution to address adverse patient outcome management resulting in the resolution of hundreds of cases short of litigation. 

She has worked with the Oregon Patient Safety Commission as a contributing member for their Oregon Collaborative on Communication and Resolution Programs (Cohort one and two). 

She is a member of ASHRM, OSHRM and a frequent guest speaker on various patient safety and risk related topics.