The Certification for Excellence in Person-Centered Care by Planetree International represents the highest mark of achievement for creating an organizational culture that engages patients, families, staff, and the community to improve overall health and wellbeing. This evidence-based program provides a structured pathway and operational framework for establishing the systems and processes necessary to sustain culture change across organizations.
In 2020-2021, five HMC facilities received Planetree International’s Certification for Excellence in Person-Centered Care after designing care initiatives and benchmarks, cultivating a culture of continuous improvement, and consistently orienting care around patients, families, and communities.
The certification criteria address components of a person-centered healthcare experience, including the quality of patient-provider interactions, access to information, family involvement, and the physical environment of care. The criteria also focus on how the organization supports staff, opportunities for staff, patients, and families to have a voice in the way care is delivered, and the ways that the organization is reaching beyond its walls to care for its community.
2020
Ambulatory Care Center – Gold Certification for Excellence in Person-Centered Care
Enaya and Daam Specialized Care Center – Silver Certification for Excellence in Person-Centered Care
2021
Home Health Care Services – Gold Certification for Excellence in Person-Centered Care
Private Nursing Services – Gold Certification for Excellence in Person-Centered Care
Communicable Disease Center – Gold Certification for Excellence in Person-Centered Care
2024
Ambulatory Care Center – Gold Certification with Distinction for Leadership and Innovation in Person-Centered Care
HMC is set to achieve new milestones in its journey towards person-centered care with several facilities on track for certification. In 2025, a total of nine HMC facilities will be certified by Planetree International. The
Women’s Wellness and Research Center,
Heart Hospital,
Al Wakra Hospital, and
Hamad General Hospital’s Emergency Department are poised to achieve the Certification for Excellence in Person-Centered Care. In their efforts to maintaining high standards in person-centered care and continuously improving the patient and family experience, Enaya and Daam Specialized Care Center, Home Health Care Services, Private Nursing Services and Communicable Disease Center are set to receive their recertification.
These achievements reflect HMC's unwavering commitment to fostering a healthcare environment where quality, compassion, and partnership are at the forefront of patient care.
