Doha, 27 February, 2025: Hamad Medical Corporation (HMC) has announced changes to the operating hours of a number of services for the Holy Month of Ramadan.
All emergency and inpatient services across HMC’s network of hospitals including Paediatric Emergency Centres will continue to operate as normal, 24-hours a day, seven days a week.
The changes to operating hours affect a number of services delivered remotely via the National Healthcare Helpline number: 16000
National Healthcare Helpline number: 16000
Ramadan service hours: 24 hours a day, 7 days a week
How to access the service
- Call 16000
- Select language
- Select number according to the service you require
HMC Nesma’ak Customer Service
The Nesma’ak Customer Service helpline, 16060 will continue to operate 24 hours a day seven days a week.
Outpatient Department Clinics
Our OPD clinics will run as usual and in conjunction with the Urgent Consultation Service between 9am to 2pm Sunday to Thursday.
HMC Urgent Consultation Service
Ramadan service hours: 9am to 2pm (Sunday - Thursday)
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 1 for HMC Urgent Consultation
Mental Health Helpline
The Helpline will continue to operate 8am to 6pm Saturday to Thursday.
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 4 for Mental Health Helpline
HMC Pharmacy Medication Delivery
8am to 1pm Sunday to Thursday.
How to access the service
- Call 16000
- Select language
- Select 3 for HMC
- Select 2 for Medication Delivery
Qatar National Blood Donor Centre
Sunday to Thursday
8am to 1pm and 6pm to 12am
Friday - Closed
Saturday
6pm to 12am
HMC Clinic at Sealine
Thursday and Friday: 2pm to 2am
Saturday:10am to 10pm
Clinical Imaging Call Centre
Will operate as usual from Sunday to Thursday from 8am to 6pm, and on Saturday from 8am to 2pm. For any booking inquiries or rescheduling, patients can call 16060 24/7 or send text through WhatsApp on 44393377 (WhatsApp only).
Therapeutic Dietetics and Nutrition Services
This service will run as usual through 16060 between 9am to 2pm, Sunday to Thursday.
How to access the service
- Call 16060
- Select language
- Select 4 for Therapeutic Dietetics and Nutrition Services
- Select 1 to Follow up on orders for Diatery Supplements
