The Center for Patient Experience and Staff Engagement (CPESE) launched the Person-Centered Care (PCC) Roadshow, a robust awareness campaign designed to engage staff, patients, their families, and the wider community, while highlighting successful PCC practices implemented across the HMC facilities.
“PCC: Our Journey, Our Care, Our Community”
The theme captures the experiential, branding, and community-building objectives of the PCC Roadshow, emphasizing HMC's collective journey towards person-centered care.
The primary goals of the PCC Roadshow are to:
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Raise Awareness about PCC: Engage participants with the principles of person-centered care through interactive sessions and activities.
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Activate the PCC Brand: Highlight the best practices from each participating facility, demonstrating how PCC improves patient care and staff engagement.
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Build Engagement: Encourage active participation from staff, patients, and their families, fostering a stronger sense of community and ownership over the healthcare experience.
Mark your calendars and join us for this transformative journey!
The PCC Roadshow is set to take place at HMC facilities undergoing PCC certification and recertification processes. The schedule is as follows:
What to Expect
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Interactive Sessions: Participate in a variety of engaging activities that will help you understand and appreciate the principles of PCC. These sessions are designed to be informative and enjoyable, providing a hands-on approach to learning about person-centered care.
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PCC Best Practices: Discover the PCC best practices each facility has implemented to enhance patient care and staff engagement. Our PCC champions will share their experiences and success stories, demonstrating how PCC has made a difference in our healthcare services.
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Become a PFAC Member: Learn how you can become a member of the Patient and Family Advisory Council (PFAC). Your feedback and involvement are crucial in helping us improve our healthcare services. This is a unique opportunity to contribute to the ongoing development of a truly person-centered organization.
We look forward to welcoming you to the PCC Roadshow and collaborating to enhance the patient experience at HMC while fostering a community of care.