General Orientation
Purpose & Objectives:
To introduce the quality concept and methodology to the newly hired staff in HMC.
Learning objectives:
- Define quality and quality improvement
- Discuss the 6 dimensions of quality
- Identify the quality framework at HMC
- Identify the role of Hamad Healthcare Quality Institute (HHQI)
- Recognize and support the accreditation process
- Discuss the International Patient Safety Goals
- Describe the QI methodology used by HMC
Format:
A one-hour lecture on quality delivered in Arabic and English for the new employed staff in HMC. This presentation is part of the Corporate General Orientation Program (Hayakom) and was designed in response to JCI requirement.
Outline:
- Quality and Quality Improvement
- Dimensions of quality
- HMC-Quality Goals
- Quality Framework in HMC
- HHQI Capacity and Capability- Building Programs
- Accreditation and JCI standards
- Patient Safety Goals
- Accreditation support and Quality Improvement
- The System of profound knowledge
- The Model for Improvement
Contact us:
Hamad Healthcare Quality Institute
hhqi@hamad.qa
